Author

Good News: We’re broadening our delivery horizons

Early in the pandemic we added delivery to our mix.

It was a new service (and will forever be a work in progress) but we did it to ease the burden the pandemic placed on neighbours who couldn’t risk shopping in public.

Now we’re opening the delivery service up to everyone in the community (within about 5KM of the store).

We hope to see you back in the aisles soon but in the meantime, we’re also game to come to you.

For many, shopping in person is a meditative getaway. For others, a social outing. And for still others, a cultural research expedition. Whatever it is that brings you in, please:

  • Come in person if you can
  • Order delivery when it’s convenient to have our team do the legwork
  • Tell your friends who are too busy to shop in person to check us out

See you in the aisles (or on your porch),

💚FF

via GIPHY



COVID-19 Update April 17th

Dear Fiesta Universe.

Deep sigh. And even deeper gratitude to our health care workers facing a seemingly never-ending battle. However you find the strength, thanks for showing up.

As we head into yet another round of mixed and dubious Provincial rules and restrictions, we thought it might be a good idea to reach out about a few things.

One person per household.

  • We’d loosened the rules on the number of people in a single shopping group.
  • Now that we’re reducing the number of people in the store at one time to 25% of capacity, we’ll need to return to a one-person per household model to ensure as many people as possible get access to what they need.
  • Of course this does not apply to customers who need assistance.

Masks.

  • Please re-familiarize yourself with the Ontario guidelines for proper mask use.
  • Most importantly, cover your nose and mouth. Sometimes masks slip. Please don’t be surprised if a manager asks you to readjust yours.
  • If you’re one of those people who don’t think they should have to wear a mask, please do it anyway just to make our customers and team feel better.
  • If you don’t care how other people feel, please feel free to try our delivery service or shop elsewhere until the pandemic is a memory.
  • If you have a health condition that prevents you from wearing a mask, we have systems in place to accommodate you.
  • If you see someone being cavalier and don’t feel comfortable politely mentioning the lapse to them, please do feel free to mention it to a manager or a customer service team member (next to the express lane).

Patience.

  • Our team thanks you for your patience in this seemingly never-ending/worsening time.
  • Please go as easy on yourselves, each other, and us, as you can find it in you to be.
  • If possible, do this everywhere, but please make a particular effort to remember that someone behaving in a way you find inappropriate inside the store may have a lot going on at home or work and try to reserve judgment.

Garden Centre.

We wish you and yours the least challenging path through this murky time.

See you in the aisles.

💚🐓



JOB FAIR! MARCH 11th+13th

Due to Covid-19 😷 restrictions, interviews will be scheduled by appointment.

  • We’ll email interested applicants a couple of appointment time options.
  • Applicants should respond with confirmation of which time works or by letting us know if another time works better.
  • We’ll also accept “walk-in’s” since interviews will be conducted outside in the garden centre, but if you come by without an appointment you may be asked to wait if we’re conducting scheduled appointments.

Full-time and Part-time positions available at multiple experience levels.

Ideal candidates will:

  • Be friendly/approachable
  • Have a strong work ethic
  • Be able to follow detailed instructions 
  • Be fluent in English
  • Be productive working independently or in a group setting and a fast-paced environment

🛒 Grocery Store + 🌷 Garden Centre roles include:

  • Customer Service.
  • General Maintenance.
  • Customer Assistance.
  • Loading + Unloading (Products).
  • Stocking (Products).
  • Displaying and watering plant material (GC).

Please Note:

General:

  • 🏋🏾‍♀️ Some positions require the ability to lift 30-50lbs.
  • 😃 Retail experience is an asset.
  • A flexible schedule is beneficial as some roles work evenings🌇 and weekends.

Garden Centre:

  • Positions are seasonal (April 1st– July 1st) but may include opportunities to transition to full-time positions after July 1st.
  • 🌱 Plant knowledge for Garden Centre roles a plus.
  • You must enjoy working outdoors 😎 and be able to work in all weather conditions🌦️. 
  • You’ll also be required to work holidays.

Please Email your resume to Chris Vergara / Kendra Sozinho by March 8th at Hiring@fiestafarms.ca



COVID-19 Update December

Following our protocol when feeling under the weather these days, three team members have tested positive for COVID-19.

The good news: The affected team members feel well. 

The bad news: To err on the side of caution and, frankly, to give our team a rest, we’re going to take Saturday, December 12th off for a deep clean. You can follow Butterfly Releases for more updates.

In the interest of full disclosure, we’d like to let you know the team members test report and work dates:

  • One reported a positive test on December 9th (last worked: December 5th).
  • The second reported a positive test on December 11th (last worked: December 6th).
  • The third reported a positive test on December 11th (last worked: December 8th).

Per Toronto Public Health recommendations, anyone who spoke to the team members within 6 feet for 15 minutes has been notified, asked to isolate and get tested.

We apologize for the inconvenience. Closing on a Saturday during Hannukah🕎 wasn’t on our schedule. But, you know, pandemic 🦠. 

Thanks for your patience, and see you on Sunday, in the aisles.

💚🐓.



COVID-19 Update, November.

Dear Fiesta folks.

What strange (and stressful) times.

The second wave that everyone knew was coming is here. Numbers are still edging in the wrong direction 📈. We’re facing a renewed lockdown. Vaccines seem to be on the horizon.

Simultaneously, while coping with the threat of COVID-19 since March, many of the habits we’ve grudgingly adopted are less panic-inducing. We did not expect to get used to wearing masks. 

In light of the Province’s new restrictions, we thought we’d share a few current considerations:

Grocery Store

  • 🕗 HOURS: 8-9 AM Monday-Saturday will continue to be reserved for customers who would be at higher risk if they were to contract the virus.  
  • 😷 Masks: Properly worn masks are required to enter both the grocery store and the garden centre. 
  • 🛍 Bags: Feel free to bring your own bags, but: please don’t use them to shop with. And please plan to parcel them yourselves. That was extra sad to write.
  • 🧑‍🤝‍🧑 Crowd-control: Please try to shop in the smallest group possible. 

Garden Centre 

The Garden centre is COVID-19 business-as-usual, meaning:

  • 🧑‍🤝‍🧑 Crowd-control: Please try to shop in the smallest group possible. 
  • Masks 😷. 
  • Shop online: 🎄Christmas Trees🔥🪵 Firewood are available for delivery or curb side pickup.

Support Local

These are tough times for the independent businesses that contribute most to our economy, whose owners and employees spend money locally, and who help make our city the vibrant, dynamic place it usually is. You can check business news at insidemma.

While our hospitality industry, creators, producers, retailers, health practitioners and others are figuring out how to hold on, Jeff Bezos’ wealth has jumped by $90.1 billion, to $203.1 billion, between March and October.

And we don’t mean to single him out–most billionaires are doing well right now

We’ve all been doing some digital retail therapy. And of course, convenience is more than just a drug when you’re trying to reduce interactions during a pandemic.

But if you can, when you can, please try to support a local independent business. They need us now. And we need them to be here when this is over.

Thanks for ‘listening’. If you’re a customer, thanks for your patience. If you’re a frontline worker in any capacity, thank you for digging so deep.

See you in the aisles.

FF 🐓.