This is a short note to let you know that:
- A team member has tested positive for COVID-19 😔.
- What we’re doing about it.
- How this will affect you.
A team member has tested positive for COVID-19
The individual’s last day here was Saturday, May 16th, but:
- We hope they and their family are OK.
- We’ll continue our policy of erring on the side of caution and take all recommended precautions.
Timeline:
- According to store policy, when a team member is feeling unwell, they should stay home. The team member elected to do so on Sunday.
- They went for a test on Monday and were given an appointment to come back Tuesday.
- They received the test on Tuesday, and their results came in this AM (Wednesday, May 20th).
- They immediately called the store to let us know.
- We informed the staff and called Public Health.
- Now we’re telling you.
What we’re doing
- Meeting with staff to discuss who has been in contact with the affected staff member.
- Closing the store and bringing in a sanitation team to complement our surface disinfection measures.
How this will affect customers
- We’re planning on resuming regular hours on Saturday, May 23rd to give all team members a chance to get tested.
- To err on the side of caution we’re suspending new delivery orders until all team members have been tested. We need to ensure we’re not playing a role in spreading COVID-19.
How this will affect staff
As a precaution, all team members have been instructed to go for testing today.
Thanks for your support and understanding. We’ve met every phase of this pandemic head-on and we’re not stopping now. We’ll continue to share more information as it becomes available.
