COVID-19 Update

By bam

/May 20 2020


This is a short note to let you know that:

  • A team member has tested positive for COVID-19 😔.
  • What we’re doing about it.
  • How this will affect you.

A team member has tested positive for COVID-19

The individual’s last day here was Saturday, May 16th, but:

  • We hope they and their family are OK.
  • We’ll continue our policy of erring on the side of caution and take all recommended precautions.

Timeline:

  • According to store policy, when a team member is feeling unwell, they should stay home. The team member elected to do so on Sunday.
  • They went for a test on Monday and were given an appointment to come back Tuesday.
  • They received the test on Tuesday, and their results came in this AM (Wednesday, May 20th).
  • They immediately called the store to let us know.
  • We informed the staff and called Public Health.
  • Now we’re telling you.

What we’re doing

  • Meeting with staff to discuss who has been in contact with the affected staff member.
  • Closing the store and bringing in a sanitation team to complement our surface disinfection measures.

How this will affect customers

  • We’re planning on resuming regular hours on Saturday, May 23rd to give all team members a chance to get tested.
  • To err on the side of caution we’re suspending new delivery orders until all team members have been tested. We need to ensure we’re not playing a role in spreading COVID-19.

How this will affect staff

As a precaution, all team members have been instructed to go for testing today.

 

Thanks for your support and understanding. We’ve met every phase of this pandemic head-on and we’re not stopping now. We’ll continue to share more information as it becomes available.