Delivery!

(Looking to place a Garden Centre order? Visit the Fiesta Gardens Store). We also have a dedicated firewood service.

We’re currently taking orders from customers in the neighbourhood who identify as a member of a vulnerable population.

Who qualifies as vulnerable?

People we’re currently delivering to:

  • Are over 70
  • Are Immunocompromised
  • Have a respiratory challenge or history
  • Have a disability
  • Are expecting mothers

Delivery Area
This community effort is available within an approximate 4km radius of our store.

Conditions (Read carefully!🚧)

Minimum 20 items.

  • All orders must contain at least twenty items. Someone needs to run around the store to collect your shop, pack it, load it, deliver it, and unload it at your place. Please make their time and effort count during this pandemic so we can spend more time getting food to neighbours who need it.
  • And please try to shop for at least a week at a time.

The cost for delivery is $15.

  • Delivery is an emergency measure. If you’re a member of a vulnerable population but have other resources (e.g. friends who can shop for you), please use them so we can prioritize those who truly can’t risk going to public places.
  • Deliveries are contactless: To your porch, door, building entrance (Not apartment), concierge, etc.
  • There will be no deliveries on Sundays.
  • We can only accept payment by credit card at this time (Visa, Mastercard or Amex).

Substitutions social contract

  • Please be as clear as you can be in specifying what items you need. Write as much as you’d like to in each order form field.
  • If a substitution is acceptable, great, we’ll do our best to honor the spirit of your order based on the information you’ve provided and availability. If you say “Peanut butter, organic”, and would have preferred we bring you creamy instead of crunchy, please consider this a growth opportunity. Make cookies for someone.
  • Please check your lists/recipes twice–we can’t come back later in the day with three missing ingredients.

Process

  1. Fill in the form by 1PM and you can expect delivery within 3 days (often sooner –🤞🏽no promises!).
  2. You’ll receive a confirmation by email that the order is being fulfilled.
  3. We’ll call you to take your credit card info. – Please answer calls from numbers you don’t recognize when expecting an order from us. We might call you to discuss changes to your order while we’re gathering it and need quick answers.
  4. We’ll deliver to your porch, at your door, your building entrance, or your concierge.

Need help?

Please feel free to email delivery@fiestafarms.ca:

  • Could you use a hand walking through the form?
  • Haven’t received a confirmation email (and you’ve checked your spam folder)?
  • It’s late in the day and you’re wondering what time your delivery is coming?

Thanks!

__________

Please note and prepare ahead/accordingly:

Delivery elves will be taking a break from deliveries on:

  • Sunday, Dec. 20th
  • 🎅🏾 Christmas Eve: Thursday, Dec. 24th
  • Christmas: Friday, Dec. 25th
  • Boxing Day: Saturday, Dec. 26th
  • Sunday, Dec. 27th
  • 🥳 New Year’s Eve: Thursday, Dec. 31st
  • New Year’s Day: Friday, Jan. 1st, 2021

__________

 

  • Delivery Address

  • Please enter your first and last name
  • If you do not have an email address, please enter 'no email'
  • Please provide the nearest major intersection to the delivery address.
  • Where should we leave your groceries?
  • Please let us know about any special instructions re: your delivery (i.e. buzzer code etc.)

  • A word about tipping

    No tip is expected–the chance to help people during a pandemic is its own reward. If you absolutely must tip, please indicate the amount in the "special instructions" box and we'll add it to your bill. Handling cash increases our team's exposure to COVID-19.

  • Grocery List


    Please use the following format:
    *Product (eg. Mustard)
    Brand (eg. Kozlik's)
    Size (eg. Big, or 400grams, or 20 Slices or Package, etc.)
    *Quantity (eg: 2)
    Substitutions OK? Y/N (WARNING: If you leave this field blank, we'll assume substitutions are fine!)

    More detailed information increases the likelihood that you will receive what you want.
    • Indicate whether you prefer organic
    • Indicate specific varieties you prefer (Dijon with grain or without? Crunch or smooth peanut butter? etc.) • And make sure to let us know whether you're referring to individual items vs. packages.

    To add more items, click the "+" sign at the end of each row. To remove a row, click the "–"
  • Breads, desserts, snacks etc.
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Meats, sliced cheese, prepared foods, etc. Please try to indicate whether you're referring to fresh/sliced meats and cheeses or packaged.
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Fruit, vegetables, nuts, refrigerated dressings
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Milk, Cheese, Yoghurt etc.
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Beef, chicken, turkey, pork, sausage etc. Fresh and frozen.
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Salmon, tilapia, scallops etc. Fresh and frozen.
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • All frozen items: fruits, vegetables, prepared food and meals.
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Tea, coffee, soft drinks, juice etc.
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Jam, nut butters, canned fruit, canned vegetables, shelf-stable prepared foods
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Flour, sugar, yeast & spices
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Pasta, rice, beans etc.
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • Cleaning, bathroom, kitchen, laundry.
    ProductBrandSizeQuantitySubstitutions OK? (Y/N) 
  • By submitting my order:
    • I agree to being contacted by Fiesta Farms for order processing

    • I've checked my list twice -anything I missed will be added to my next order

    • I've indicated my preferences clearly

    • I accept responsibility for my purchase and understand that, while all effort is made to deliver within the predefined window, Fiesta Farms and its volunteers are not responsible for any damaged or stolen property.

  • By selecting the checkbox you consent to being added to our mailing list. You can unsubscribe at any time.
  • This field is for validation purposes and should be left unchanged.